Privacy policy
How Portal Springbase collects, uses, and protects personal data in connection with this website and our Hong Kong practice.
Data controller
Portal Springbase is the data controller for personal data submitted through portal-springbase.click. Contact: info@portal-springbase.click, Chai Wan Ind City, Chai Wan, Hong Kong, telephone +85228988940.
Data we collect
When you use the contact form we collect your name, email address, message, and optional fields such as engagement interest, district, and approximate scope. We also receive technical data such as IP address and browser type through standard server and analytics logs when enabled.
Purposes
We use enquiry data to respond to your message, prepare estimates, schedule scope calls, and administer engagements. We use limited analytics data to understand how pages are used and to improve clarity of the site.
Legal bases
Under the Personal Data (Privacy) Ordinance and related practices we rely on your request to take steps prior to a contract, our legitimate interests in operating a professional services practice, and consent where required for non-essential cookies.
Retention
Enquiry records are kept for up to 24 months after the last meaningful contact unless a longer period is required for an active engagement, dispute, or legal obligation. Engagement records follow the retention schedule in the engagement letter.
Sharing
We do not sell personal data. We may share data with service providers who host email or site infrastructure, under confidentiality obligations, and with authorities when required by law.
International transfers
Some hosting or email providers may process data outside Hong Kong. Where transfers occur we take steps appropriate to the risk, such as contractual safeguards with providers.
Your rights
Subject to applicable law, you may request access to your personal data, correction of inaccuracies, and information about our policies. You may also withdraw cookie consent for non-essential cookies as described on our cookies page. To exercise rights, email info@portal-springbase.click.
Security
We apply reasonable technical and organisational measures to protect personal data. No method of transmission over the internet is completely secure; please avoid sending highly sensitive credentials through the contact form.
Children
This site is directed at professional audiences. We do not knowingly collect personal data from children.
Changes
We may update this policy by posting a revised version. Significant changes will be reflected by the date of update on this page when practicable.